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Missouri Online Payday Loans

Payday loan provider attracts more yearly complaints to ombudsman than Wonga

Payday loan provider attracts more yearly complaints to ombudsman than Wonga

The organization behind the payday lenders QuickQuid and Pounds to Pocket faces a possible bill that is multimillion-pound customer complaints against it nearly quadrupled in per year.

This is certainly a lot more than the 4,520 complaints that the ombudsman received about now-defunct payday loan provider Wonga throughout the period that is same.

Wonga collapsed into administration in August after getting a flood of payment claims, a lot of which had been submitted by claims administration organizations.

Many complaints towards the ombudsman about payday loan providers relate solely to affordability – for instance, a borrower claiming that the checks a company must have performed weren’t performed correcly.

This might be well over the 30% normal “uphold rate”. An upheld issue usually requires the ombudsman telling a company to pay for payment to the affected consumer.